Questions?

If you have any questions or inqueries, we are always happy to help. Feel free to contact us by telephone, live chat, or email and we will get back to you as soon as possible.

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FAQ

Let Us Explain

All orders are guaranteed to fit your vehicle. Please ensure you have selected the correct model of vehicle when ordering. If for any reason the custom mats do not fit your vehicle, we will issue a full refund.

Visit the "Install Guide" for details and video tutorial.

1. Remove the manufacturer-supplied floor mats from the vehicle.
2. Fit your new mats into your car’s interior flooring. Make sure that the front row mats are pushed as far back as possible into the foot-well.
3. Slide flaps of the front row mats underneath the driver and passenger seats. For the back row mats, tuck the flaps into the gaps underneath the driver and passenger seats.
4. To fully secure the mats in place, slide the built-in clips along the sides underneath the edges of your car’s interior.
5. Ensure that all of your pedals have a full range of motion and that there is no interference from your new car mats.

The mats are easy to clean. Start by vacuuming any loose debris. Use a mild detergent, warm water and a damp cloth to wipe away any dirt. DO NOT use any harsh chemicals or cleaners.

Our mats are made of high quality material and will withstand normal wear and tear for floor mats. This means that they can handle snow, salt, mud, spills, and much more without as much wear as manufacturer-supplied floor mats.

We can make custom car mats in additional colours but may require extra time for manufacturing. Please send us a request.

Orders and Shipping

Our warehouse is located in Hamilton, Ontario (Canada). Please contact us for local pick up.

Other stores are avaiable in the Greater Toronto Area, please see our Store Locator page for more information.

We ship our products within Canada and USA. If you would like us to ship to an international destination, please contact us and receive a quote.

Orders are typically delivered between 3-8 business days (after the shipment date) depending on your location. Once your package has been shipped, we will provide you with a tracking number so you will know exactly when to expect your new car mats.

Returns and Exchanges

All our products can be returned for a full refund if the item has not been used. For more information, please see our Refund Policy.

Refunds will be processed within 3 days of when the product has been returned to us.

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